1. Shilpa Sankpal, Prabhat Kumar Singh Kushwah, Nitin Paharia, Kusum Kushwah and Megha Tripathi Krishana (2019) ââ¬ÅBeing # 1 is a challenge.ââ¬Â published internationally by European Case Center (Ref No. 419-0028-1).
2. Shilpa Sankpal, Prabhat Kumar Singh Kushwah, Nitin Paharia, Kusum Kushwah and Megha Tripathi (2019) ââ¬ÅNewspaper Tales - A Snapshot of Its Daily Lifeââ¬Â published internationally by European Case Center (Ref No. 319-0110-1).
3. Prabhat Kmar Singh Kushwah, Dr. George Thomas and Dr. Satyendra P. Singh (2016) ââ¬ÅRelationship between Service Quality and Customer Satisfaction in Automobile Industryââ¬Â published by GD Goenka University Gurgaon and Excel India Publishers New Delhi in Flattening of the Globe: Propelled by E-Commerce & Supply Chain (ISBN 978-93-85777-21-9).
4. Prabhat Kmar Singh Kushwah, Dr. George Thomas, Varun Mulik and Dheerendra Singh Bhadoria (2016) ââ¬ÅEffect of Customer Satisfaction on Trust, Customer Commitment, Customer Loyalty in Indian Hotel Industry with Special Reference to Gwalior Regionââ¬Â published by Prestige Institute of Management Gawlior and Bharti Publications New Delhi in Mastering Supply Chain Intricacies For Market Leadership (ISBN 978-93-85000-53-9).
5. Prabhat Kmar Singh Kushwah, (2016) ââ¬ÅImpact of Service Quality on Consumer Satisfaction, Loyalty and Commitment in Indian Banking Industryââ¬Â published by Prestige Institute of Management Gawlior and Bharti Publications New Delhi in Creative and Innovative Excellence for World in Motion (ISBN 978-93-85000-49-2).
6. Prabhat Kmar Singh Kushwah, Dr. George Thomas and Dr. Vishal Kumar (2015) ââ¬ÅEffect of Management Style and Employee Behavior on Customer Satisfaction in Auto Mobile Industryââ¬Â Guru Kashi Journal of Business Management Vol. 1, No. 2 pp. 93-100, ISSN 2393- 9435.
7. Prabhat Kmar Singh Kushwah (2014) ââ¬ÅEffect of Service Quality on Consumer Satisfaction, Commitment and Loyalty in Indian Banking Industryââ¬Â, Prestige International Journal of Management and IT- SANCHYAN Vol. 3, 2, pp. 12-27. ISSN: 2277-1689 (Print), 2278 - 8441 (Online).
8. Prabhat Kumar Singh Kushwah, Krishana Kumar Pandey, Satish Bansal, Lalit Prasad and Priya Bhadoriya (2014) ââ¬ÅIssues and Complications in DWP 28 at XYZ Food Ltd.ââ¬Â published internationally by European Case Center (Ref No. 615-061-1).
9. Prabhat Kumar Singh Kushwah, Krishana Kumar Pandey, Satish Bansal, Lalit Prasad and Priya Bhadoriya (2014) ââ¬ÅTeaching Notesââ¬Â published internationally by European Case Center (Ref No. 615-061-8).
10. Vinod K Bhatnagar, Prabhat Kumar Singh Kushwah, jyoti Tiwari, Hardeep Singh, Vani Agarwal, Swati Mundra , Naina Moryani (2013) ââ¬ÅCasual Worker: Challenge for the Organizationââ¬Â published internationally by European Case Clearing House (Ref No. 415-077-1).
11. Vinod K Bhatnagar, Prabhat Kumar Singh Kushwah, jyoti Tiwari, Hardeep Singh, Vani Agarwal, Swati Mundra , Naina Moryani (2013) Teaching Notes published internationally by European Case Clearing House (Ref No. 415-077-8).
12. Krishan Kumar Pandey, Prabhat Kumar Singh Kushwah, Brajish Shrivash, Himani Arora, Geeta Jagwani, Satyam Dubey (2011) Casual Workers Deployment: A Case Study of XYZ Ltd. Published internationally by European Case Clearing House (Ref No. 413-059-1)
13. Krishan Kumar Pandey, Prabhat Kumar Singh Kushwah, Brajish Shrivash, Himani Arora, Geeta Jagwani, Satyam Dubey (2011) Teaching Notes of Casual Workers Deployment: A Case Study of XYZ Ltd. Published internationally by European Case Clearing House (Ref No. 413-059-8)
14. Krishan Kumar Pandey, Prabhat Kumar Singh Kushwah, Brajish Shrivash, Himani Arora, Geeta Jagwani, Satyam Dubey (2011) Motivation in Action Published internationally by European Case Clearing House (Ref No. 413-079-1)
15. Krishan Kumar Pandey, Prabhat Kumar Singh Kushwah, Brajish Shrivash, Himani Arora, Geeta Jagwani, Satyam Dubey (2011) Teaching Notes of Motivation in Action Published internationally by European Case Clearing House (Ref No. 413-079-8)
1. Dr. Prabhat Kumar Singh Kushwah, Vipin Rawat, Aparna Singh, Seema Raje, Bharti Shrivastava, Shashi Kumar Sharma, and Atual Shiva (2018) ââ¬ÅRelationship between Service Quality, Customer Satisfaction and Customer Perceived Value: In Indian Railway Industryââ¬Â published by Prestige Institute of Management Gwalior and Bharti Publication New Delhi (ISBN 978-93-86608-64-2).
2. Dr. S.S. Bhakar, Dr. P. K. Singh, Dr. Soubam Iboyaima Singh, R. Soundara Rajan, N. Gopala Krishanan, Vijay Rengar and Poorva Chavhan (2017) ââ¬ÅFaculty Behavior and Student Satisfaction A Study in Management Institutionââ¬Â published by Prestige Institute of Management Gwalior and Bharti Publication New Delhi (ISBN 978-93-86608-06-2).
3. Prabhat Kmar Singh Kushwah, George Thomas and Rohit Kumar (2016) ââ¬ÅEffect of Management Styles and Employee Behavior on Customer Satisfaction in Auto Mobile Industryââ¬Â online published by Prestige Institute of Management Gwalior and Bharti Publication New Delhi (ISBN 978-93-85000-42-3) pp. 2-18.
4. Garima Mathur, P.K. Singh, Chanda Gulati, Monika Jain, Pooja Sharma, Mamta Sharma, Megha Salunke, Ekta Nagaich, Princee Rathi and Shakida Singh (2016) ââ¬Å Self Monitoring, Customer Orientation and OCB: A Study of Selected Service Orgainizationsââ¬Â published by Prestige Institute of Management Gwalior and Bharti Publication New Delhi (ISBN 978-93-85000-87-4).
5. Prabhat Kumar Singh Kushwah and George Thomas (2015) ââ¬ÅEffect of Customer Satisfaction on Customer Loyalty in Indian Hotel Industryââ¬Â published by School of Management Maharaja Agrasain University Badi (H. P.) and Bharti Publications New Delhi in International Business Trends, Issues and Challenges (ISBN 978-93-85000-21-8).
6. Prabhat Kumar Singh Kushwah (2015)ââ¬Â ââ¬ÅEffect of Store Image on Consumer Store Brand Purchase Frequency & Perceived Quality of Store Imageââ¬Â published by Perstige Institute of Management Gwalior and Bharti Publications New Delhi (ISBN 978-93-85000-10-2).
7. Prabhat Kumar Singh Kushwah and Dr. Swarna Parmar (2013) ââ¬ÅEffectiveness of Packaging as a Promotional Tool and In Developing Purchase Intension: A Study of Food Productââ¬Â published by Department of Management IPS College of Technology & Management, Gwalior (ISBN: 978-81-922218-0-3).
8. Prabhat Kumar Singh Kushwah and Dr. Swarna Parmar (2013) ââ¬ÅEffectiveness of Packaging as a Promotional Tool and In Developing Purchase Intension: A Study of Food Productââ¬Â published by Department of Management IPS College of Technology & Management, Gwalior (ISBN: 978-81-922218-0-3).